Privacy policy

Privacy Policy – ESLwithJames.com
Effective Date: 5/5/2025

Welcome to ESL with James, a premium ESL coaching service for professionals, operated by Toria Group, located at 14502 Greenview Drive, Ste 500 1066, Laurel, MD, United States. We are committed to safeguarding the privacy of our website visitors and service users. This policy outlines our practices regarding the collection, use, and protection of your personal data.

 
Information Collection and Use
When you visit our website or engage with our services, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and professional background. This information is primarily used to enhance your learning experience, provide customer support, and send relevant updates about our services. Additionally, we may collect data on how you use the site to improve its functionality and content.

We may also collect:

Account activity and assignment uploads
Optional video assessment recordings (if submitted)
Payment details (processed securely via Stripe)
We do not sell, rent, or trade your personal data. You may request access to or deletion of your data by contacting [email protected].

 
Data Protection
We are dedicated to ensuring that your data is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online. While we take reasonable precautions, no system is 100% secure. In the event of a breach, we will notify affected users promptly. ESLwithJames.com and Toria Group are not liable for any damages resulting from unauthorized access.

 
Third-Party Services
To offer comprehensive learning solutions, we may employ trusted third-party service providers to assist us in operating our platform, conducting business functions, or providing educational tools. These parties are given limited access to personal data only to perform services on our behalf and are contractually obligated not to disclose or misuse the data.

We also use Stripe for all payment processing. Your financial data is securely transmitted and managed by Stripe in accordance with their own privacy policies. ESL with James does not store your full credit card or banking information.

 
Optional Video Assignments
Participation in video-based assignments (e.g., TestGorilla) is completely optional. If you choose to submit a video, you will receive feedback, but you will not receive a copy of the recording. Declining video assignments does not impact your participation or progression in the course.

 
Your Privacy Rights
As a user, you have the right to:

Request access to your personal data
Rectify any inaccuracies in your records
Request the deletion of your personal data, subject to program requirements
To exercise these rights or for questions about your privacy, please contact us at [email protected].

 
Policy Updates
By using our website and services, you agree to this Privacy Policy. We may update this policy periodically by posting a new version on our website. Please review this page occasionally to stay informed about any changes.

 
Legal Jurisdiction
This Privacy Policy is governed by the laws of Maryland, USA. Any privacy-related disputes will be handled under Maryland law and jurisdiction.

 
For privacy-related inquiries, please email [email protected].

Thank you for trusting ESL with James!